Return / Exchange Policy

MONEY BACK GUARANTEE - SHOP WITH CONFIDENCE

If you are not entirely satisfied with your purchase, we're here to help.

  • You can request us to cancel your order, but make sure the product is unused.
  • 100% satisfaction guarantee, we'll help you to fix your issue 
  • To proceed return, Please Contact Usor email us at Support@CSPcart.com
  • Make sure tell us the reason, why you want to return this product?
  • If you are having any technical issue we are always here to help, send us an email and we'll help you to fix it

     

    • - CSPcart will process the product/license key through manufacturer verification to make sure the product has not yet been activated or tampered with. Once this verification process is complete and the product has passed, We will refund the purchase price of the product to the original method of payment.

    Disclaimer for: Digital Products/Downloadable Software

    Downloadable Software/Digital Products

    Stdwellers  Downloadable Software Policy:

    • All sales of Downloadable Software, applications comes with 30 days money back guarantee ( Make sure the license is unused )
    • In case if you are having an issue we offer 30 days money back guarantee
    • Please verify purchase quantity before proceeding.

    The software may require you to use a computer or other device meeting minimum system requirements, and you are responsible for ensuring that your computer or device meets Software system requirements prior to purchase. Generally, Software system requirements are available on or from product detail pages. Once you have purchased a downloadable product, we encourage you to download it, if applicable, and to access it promptly to ensure that you have received it. You are responsible for downloading and confirming your ability to access software within thirty (30) days after purchase and bear all risk of loss thereafter, including any loss due to a computer or hard drive crashes. We will usually continue to make purchased software available in the Stdwellers Order History Page for additional activations or copies even after this thirty (30) day period, but we may, from time to time, remove without notice because of the Software provider's licensing restrictions or for other reasons. Stdwellers will not be liable to you if any Software is removed from the Stdwellers Order History Page or otherwise becomes unavailable for additional activation or copies. If you are unable to successfully download or access an Application after having reviewed our online help resources, please contact us customer service.

     

    Return Policy

    STdwellers is dedicated to delighting you with your jewelry purchase and our services. Customer satisfaction is our top priority. If you are unsatisfied with your purchase for any reason, you may return your item within 30 days of Purchase. NO QUESTION WILL BE ASKED. Please Contact us to proceed Return.

    • Returns and exchanges are permitted within 30 days from the purchase date for jewelry.
    • - Jewelry must be in unused Condition with all original certificates and accessories as it was delivered.
    • -Item must be unworn, unaltered and in original condition to be accepted for return or exchange. All packaging, instructions, and warranties, as applicable, must be included with the return or exchange of an item
    • Returns not allowed on customized jewelry, special order, and engraved items.
    • Cash refunds are issued to the original purchaser with original sales receipt.
    • Refund is issued to the original purchaser on the account to which the item was charged.
    • DO NOT send the item back without letting us know. Please, Contact us we will issue an RMA ( merchandise authorization ) then you'll be able to return the item for a full refund!
    • Buyer is responsible for return shipping cost.

    Jewelry Exchange Policy

    • once you got the item and if size is not fitted, so please contact us as soon as possible.
    • You can return your item for exchange up to 30 days from the date of delivery. Items are accepted in its Original condition with the tags on it.
    • Items are accepted in its Original condition with the tags on it, Unworn, Undamaged, Un-Tempered in any way. buyer will pay return shipping cost,
    • The customer is responsible for return shipping cost.
    • Please DO NOT send the item back without letting us know. Please message us. We will issue an RMA ( merchandise authorization ) then you'll be able to return the item for a full refund!
    • if we don't have that size in stock so we will refund you

     

     NEED HELP?

    If you're not satisfied or have a question about your returns, let us know. We work hard to constantly improve our products and service based on customer feedback. Get in touch with us.